Shipping Policy

Thank you for shopping with us! We’re committed to providing fast, reliable delivery to customers across the United States and around the world.

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Shipping Origin

All orders ship from our fulfillment center:
8152 Welby Park Dr, Ste B, West Jordan, Utah 84088, USA

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Processing Times

• Order Processing: All orders are packed and shipped Monday through Saturday.

• Same-Day Fulfillment: Orders placed before our daily cutoff typically ship the same day. Orders placed after the cutoff ship the next business day.

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Domestic Shipping (United States)

• Delivery Time: 2–5 business days to most U.S. addresses.

• Carrier: We partner with trusted carriers to ensure quick and reliable delivery.

• Tracking: A tracking number is provided via email once your order ships.

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International Shipping

We proudly ship to the following countries: Australia, Canada, New Zealand, and the United Kingdom.

• Delivery Time: 2–5 business days to most destinations.

• Duties & Taxes: All applicable duties, taxes, and customs fees are included in the order price. There are no additional charges upon delivery.

• Tracking: International orders include full end-to-end tracking.

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Shipping Updates

You’ll receive a shipping confirmation email with a tracking link as soon as your package leaves our warehouse. Please allow up to 24 hours for tracking information to activate.

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Address Accuracy

Please double-check your shipping address at checkout. We cannot be responsible for delays or lost packages due to incomplete or incorrect addresses.

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Questions or Assistance

Need help with your shipment? Contact our support team at help@psyllia.com. We’ll be happy to assist with tracking, delivery updates, or any other concerns.

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Last updated: September 11, 2025